What is a wind deductible and how does it affect my claim?
A wind deductible is a separate, higher deductible (often 1, 2, 5 or 10 percent of your home's insured value) that applies to damage from wind and hurricanes. Instead of paying a standard $500 or $1,000 deductible, you pay the wind deductible first, then insurance pays the rest of the repair.
For example, if your home is insured for $300,000 and your wind deductible is 5 percent, you pay $15,000 and insurance pays the rest (less any other limits). A 1 percent deductible would be $3,000.
Your insurance agent can tell you what wind deductible you carry. A lower deductible costs more in premium but protects you better in a major storm. Ask about your deductible before a storm happens.
How do I document storm damage for an insurance claim?
Take photos and videos of the damage from multiple angles, in good light. Write down the storm date, time and what the weather service reported about wind speeds. A roofer's damage report is more valuable than your own photos because it explains what caused each type of damage.
Ask the roofer to provide a written damage assessment with photos, a site inspection date, and a description of each area of damage. Insurance companies are more likely to approve claims with professional documentation.
Do not wait weeks to file. Report the damage to your insurance company as soon as the immediate emergency is over. The longer you wait, the harder it is to prove the damage was from the storm and not from pre-existing wear.
What if insurance denies my claim or offers less than the repair cost?
Ask the insurance company to explain the denial in writing. If you disagree, ask the roofer to explain why they believe the damage is storm-related and not from age or wear. You can also request a peer review by an independent inspector, or file a complaint with the Virginia State Corporation Commission Bureau of Insurance.
Do not accept a low estimate without asking the roofer why they think it is wrong. The roofer can often provide additional photos or a supplemental estimate that addresses the adjuster's concerns.
If the dispute is over whether the damage is storm-related or pre-existing, a roofer's professional opinion carries weight. They can explain the difference between a wind-torn shingle and one that is simply worn.
What is the difference between a nor'easter and a tropical storm, and do they both trigger insurance claims?
Both are systems that bring heavy wind and rain, though a nor'easter is a winter or spring system that forms off the East Coast, and a tropical storm is a system that originated in the Atlantic or Caribbean. Insurance covers wind damage from both if it is sudden and documented as storm damage, not wear.
The National Hurricane Center tracks tropical systems and issues advisories. A nor'easter may not have a name but is tracked by the National Weather Service. Either system can cause insurable roof damage.
The key is documenting that the damage happened during the storm, not gradually over years. A roofer's damage report and storm date documentation make that case to insurance.