Our Commitment
Last updated October 17, 2026
Before you call, it is fair to know exactly what is being promised. Four things, each one about this service rather than about anybody else’s work.
Answered every hour of every day
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
Free to you, start to finish
Using this service costs you nothing. No charge to call, none to be connected, and none for whatever quotes you collect. Only the work you hire is paid for, and you pay the contractor directly.
Licensed, insured and nearby
The connection goes to a licensed, insured independent contractor working in the Gloucester area rather than to a call centre two states away. Confirm the license and the insurance yourself before anyone starts — it is your right and your responsibility.
One call fixes a bad match
If the contractor you were connected to does not show, does not call back, or simply is not the right fit, call this number again and ask to be connected to someone else. There is no limit on that and no charge for it.
What is not being guaranteed here
This service does not stand behind the work, and it would be dishonest to suggest otherwise. The contractors are independent businesses; the quality of the job, and any guarantee on it, come from the contractor you hire.
The full disclaimer is on the disclaimer page.